My fiancee's phone had this problem recently. I found this video very helpful and it worked. Except that I suggested she try some compressed air (the kind in cans for cleaning keyboards) She tried the q-tip and it fixed it for a minute or two, but the compressed air cleaned some more out and it has been working great since.
If you need phone chargers or headphones or computer cords, other electronics, check out the electronics section of our store. We hope to have the one you are looking for.
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